LumenRT crashing

I have bought the latest conceptstation software, however, when I am trying to render the conceptual design. The LumenRT crashes claiming that my video card is not supported. Whereas, I have the graphic card GTX-1070 as suggested by the Bentley Team. Please advise at the earliest.

  • Hi,
    We would need all the details of your graphic card. To do so, could you send me your dxdiag info? To do so, open DirectX Diagnostic Tool by clicking the Start button, typing dxdiag in the Search box, and then pressing Enter. You will then be able to Save All the info into a text file. Is this problem occurs with any model you've been trying? Please send me your dxdiag information by e-mail and we will start from there.