Visual geo location provider unavailable, use a seed file of concept location will be the coordinate system horizon

Hello,

I am having difficulties with openroads concept station connect edition version 10.00.05.25

When creating a new project I receive the error message Visual geo location provider unavailable, use a seed file of concept location will be the coordinate system horizon. The issue is covered at the link below

communities.bentley.com/.../31541.not-seeing-map-getting-message-visual-geo-location-provider-unavailable-use-a-seed-file-or-concept-location-will-be-the-coordinate-system-horizon

Ive attempted to follow the instructions provided there and my proxy server tests comes back with successful.

However how can I tell if have issues accessing the websites due to a firewall conflict? 

Is there any way I can check that access to the sites is working fine? Ive cut and paste all the links separately into my web browser and the only site that seems to have an issue is connect-contextservices.bentley.com as this site displays an error message that states " You do not have permission to view this directory or page using the credentials that you supplied". This sounds almost like an issue with a login to the site itself and not an issue with a firewall.

The full list of sites that Open roads will attempt to access is listed below

connect-contextservices.bentley.com/ (for GeoCoordination Services)

https://api.mapbox.com (for Map control)

https://a.tiles.mapbox.com (for Map control)

https://b.tiles.mapbox.com (for Map control)

ftp://rockyftp.cr.usgs.gov (for USGS files)

https://prd-tnm.s3.amazonaws.com  (for USGS files)

http://overpass-api.de (for OpenStreetMap)

If anyone could provide some guidance I would be very thankful

thanks in advance

Daniel Ripley