ConceptStation - Placing components on template error

Question

Version 10.00.04.45 
 
 When creating a new template to edit, 2 things are happening that, I am unsure if they are related, but is cause the editor to be unusable. 
 
 Minor error - The grid is crooked when first opening the blank template. This can be straightened out when I go to the "3D View" from the "Editor view" and back. 
 
 
 Major error - When placing components onto my template, the component being added is not being placed directly under my cursor. Instead, the component is located way off in space. To try to describe where the component in placed... It is the same distance and angle off of my curser than the cursor is to some random origin point on the editor stage. (The cursor is always the at the midpoint between the component and a random origin point). I have attached a PDF to try to show this.

As a result of this I am unable to place components onto the template I am editing.

Chris Key · Answer

I recall an issue with a user where the template was opening to a point way out in space and not the 0,0 origin of the Template Builder. So when they tried to bring in other templates to build components, it wasn't able to place them. What this user had to do was to zoom out a little, then press the 'Fit View' button a few times and it would gradually zoom to the origin of the template. Once you get to this location, you should be able to place the components. Based on your screen shots, you are at the X location of 12,500ft, so I think this could be the problem. 
 
You may need to rebuild some templates if there are components placed out in space.