Openroads Navigator and Resolution Server

Having trouble with resolution server. I have created a project in resolution server, I have assigned users, created a custom civil form, and opened said project in Openroads Navigator before opening my imodel. But when I choose an element and attempt to add a comment by clicking on the plus nothing happens. I have had this work before with testing with Bentley staff but this is the first project I have created. Not sure what the issue is.

Terry