To Whom it May Concern,
Currently SS4 is crashing when I initiate the reference dialog and then using the following approach from the Bentley technical support group post ==> Dialog/Toolbox does not open or is missing.
I've also rebooted my machine and tried multiple files believing one was corrupt or had other issues.
Any suggestion from Bentley?
Thanks,
Larry
Hi Larry,
Try deleting the folder located here: C:\Users\your user name\AppData\Local\Bentley\PowerInRoads\8.11. If you are crashing when you click on the reference dialog icon no matter if you are in a blank dgn or not, this could resolve your issue.
Holly
For more information about the Road and Site design tools, visit the Road and Site design WIKI at: http://communities.bentley.com/products/road___site_design/w/road_and_site_design__wiki
Hi Holly,
I appreciate your response, but no success with this approach. Overall it's potentially Power InRoads SS4 causing this issue.
If you create a blank dgn and click the reference's button (), do you crash? Do you get any error message?
Creating a new file was the ticket. Strange how this works in a new file, but not the file(s) you're working in.
Holly,
Creating a new file to in-hide a dialog box was the ticket. Strange how it only works in a new file and not your working file(s).