Power InRoads SS4 (Version: 08.11.09.878) - Software Crashing When Loading Microstation Reference Dialog Box

To Whom it May Concern,

Currently SS4 is crashing when I initiate the reference dialog and then using the following approach from the Bentley technical support group post ==>  Dialog/Toolbox does not open or is missing.

  1. Click on the tool/icon in question - for example the References icon
  2. If it does not appear, go to the Window menu and select from the drop down list
  3. If it still does not appear, make sure the dialog in question has focus (by selecting in Windows menu)
  4. Press ALT + SPACE and the context menu should appear for the dialog
  5. Press M on the keyboard or select Move using the mouse (this may be different for foreign languages)
  6. Use the Arrow keys on the keyboard to move the Dialog into view (try all directions until outline of dialog appears)
  7. Left click in the view to accept and the dialog is visible again

I've also rebooted my machine and tried multiple files believing one was corrupt or had other issues.

Any suggestion from Bentley?

Thanks,

Larry

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