Dear Support,
Good Day !!!
I am getting an error notification while opening a file as shown in attached snapshot.
Some time i am able to open file after closing this error, and some times not.I am getting this error notification on computer having Windows 10 x64.
Looking forward for your prompt response.
Thanks & Regards,
Hi Muzaffar,
so it happens only with one specific file, right? Can you send it to me and also the exception log?
You can upload them here: https://bentley.sharefile.com/r-rd8a0893c1f64650b
I received your exception log.
Does the crash happen with any file?
Is it a fresh install? Or was it working before and not anymore?
Dear Marc,
Yes it happens sometimes but files are not specific. I have to close the file, and have to try it several times.
Yes it is a fresh installation.
Thanks
Muzaffar Abbas,
ICT Engineer
INFRACAD ENGINEERING SERVICES