ORD keeps kicking me out.

ORD keeps kicking me out. I have no idea why. I have 3 horizontal geometry's setup up in a 2d seed file. One of the geometry's I have managed to create a vertical alignment. And now when I try to create a second vertical alignment of another horizontal I keep getting kicked out of the software completely. Why is this? I have been racking my brain for hours

  • Hi Robert,

    When you say 1803 breaks ORD, what happens exaclty?

    The reason I ask is after months of discussion I've just had a new W10 workstation approved and I really don't want it to break ORD after I've said a new workstation will fix the majority of our problems.

    Josh

  • Hi David,

    I understand your struggle when it comes to ORD crashing, I have experienced my fair share of crashes on par with what you have described above.

    I've had to make some hardware changes to overcome most ORD crashes. What is your current hardware setup?

    I would also add, in my experience, ORD is very specific about workflows. Does it crash sporadically or when you perform one particular action?

    Josh

  • David,

    You can send the references to me using Sharefile. Here's a new link.

    https://bentley.sharefile.com/r-rc956906262b46779

    To be honest, I would have expected more issues not having the references. Missing references can cause problems, but aas I said, Its been working OK for me.

    So send me through what I need. There may be something on one of the references.

    When it crashes, do you get the option of reviewing the Exception Log ? You should be able to save that out, and send that to me also. It may give some ideas as to what is causing the crashes.

    Is this running using a managed workspace and ProjectWise ?

    I wonder if, just as a test, take a copy of the DGN you are using, and use it locally. Set up a new test project, locally on your machine, and use one of our supplied workspaces and worksets. Training and  Examples and Training - Metric would be good. Then try the operations which are crashing for you.

    Anyway, f you send me the references, I'll work with them.

    Simon Pegg

    Bentley Civil Support



  • Good morning. SO I have now setup a brand new file and the problems are worse. It keeps crashing when creating a horizontal geometry.  Not been in the office 15mins and it has fallen over once already.  I am going to give up and wait for the issue to be resolved. I would appreciate someone calling me to keep me up to date with progress.

  • Hi Simon.  I can only assume it has not fallen over for you because you do not have all the reference files I have in my version of the dgn.  I can send you them all but I assume we are limited on maximum file size.

    I have been kicked out at least 15 times today. My colleagues also get kicked out on average 10 times a day.  This is now getting desperate as it is completely unworkable in its current state.