Hi
Iv just installed ConceptStation version 10.00.06.47 and have created my first conceptulization but my screen is always black until i click the backstage button in the top left. When clicked i can see the terrain and aerial imagery of what i want to work with but as soon as i go back to the model the screen goes black again. So the information is there, i was wondering if there was a layer i had to turn off or if its something to do with a driver?
Iv tried all the layers, selecting the elements, multiple models, restarting. But nothing changes. Any ideas would be appreciated.
Thanks
David
Wild guess - how old is your graphics card?
MaryB
Power GeoPak 08.11.09.918Power InRoads 08.11.09.918OpenRoads Designer 2021 R2
Hi,
This is a display driver issue. Please try updating your video card drivers to a newer version. And by the way, build 10.00.07.027 is available so you may want to use that new version instead.
thanks,
Simon
Answer Verified By: David Marx
I have a Nvidia Quadro M620 so it's not too old but not high end. Ill test on another machine to see if they get the same problems.
That was my suspicion. Iv requested an updated version and drivers so i hope that makes a difference. I just wanted to check that it wasn't a known issue that i somehow could find on the forums. I'll let you know if i come right.
Yes the issue was driver related. Its working fine now.