MX SS4 - Import CAD Data crashes silently

All my survey data is supplied using AutoCAD (2010) drawing files athe surveyor

I have a problem importing AutoCAD drawing elements into MX using the Import Cad Data wizard (DrawingImport.exe).
After acknowledging the the (wizard will modify drawing) warning, the wizard does not display and DrawingImport.exe
is no longer running (not shown in Task Manager).

No error or other message is shown ,but I have notices that after DrawingImport.exe crashes,
many menu items are now greyed out (including Close Project)

I have also tried using the MXConversion toolbar, but this also fails to do anything.

  1. Has any one had/resolved this issue?
  2. Is there another way to import CAD data?

A Support Request was been submitted late last week, but I have yet to receive a reply from Bentley.

Hardware/Software:

  • Brand new Dell Optiplx 7050SSF with Windows 10 (1803).
  • Fresh install of MX SS4 MR2? (8.11.09.879) and MXTools.
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