I am trying to use the Background Maps (bing map) in ORD. It is not loading correctly. I have to zoom out extremely large. All I can see is the eastern half of the USA. When I zoom in to my site the aerial image disappears. I have set the correct coordinate zone and logged into Connection Client.
Can you upload your file here: https://bentley.sharefile.com/r-r7fa64a55e074bf3b
And I'll have a look.
For more information about the Road and Site design tools, visit the Road and Site design WIKI at: http://communities.bentley.com/products/road___site_design/w/road_and_site_design__wiki
Weird thing just happened. I drew a large circle at my site. Zoomed way out to see the Bing map and when I zoomed back in to my site the Bing map displayed normal. I tried zooming in and out prior to drawing the circle and Bing maps would not display in the background. I uploaded the file prior to creating the circle. Good luck.
I tried with your file and it works fine. Do you use a proxy or do you have any IT restrictions?