Materials do not appear in OpenRoads Designer

The materials defined in my Element Templates do not show in the corridor model. 

E.g. the slopes are supposed to look like Grass Areas 2, but they are only filled.

I have checked that MS_MATERIAL points to the correct place where materials.dgnlib is and the subfolder contains grass_areas_2.jpg.

In the Element Templates dialog, the palette 'Civil' contains some materials but not the Grass etc.

The palette 'Bentley-Civil' is empty and there seems to be a palette with no name as well.

Can someone please help?

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