Having trouble installing Openroads Designer

Hello communiy,

I'm having trouble installing Openroads Designer. I receive the following error (see screenshot). I now finally managed to install version 10.05.00.30 and trying to upgrade to 10.6.0.38. I get the same error when trying to update through the Connection Client and when I download the installer. Any ideas?

Parents
  • Please try a clean uninstall/reinstall.

    Preferences and Data

    Save any edited files that you have changed.

     

    Add/Remove Programs

    Use Control Panel > Add/Remove Programs to remove all instances of OpenRoads Designer CONNECT Edition

      

    File Explorer

    Go to C:\Program Files\Bentley\OpenRoads Designer CONNECT Edition and delete all directories.

     

    Go to C:\ProgramData\Bentley and delete all folders with OpenRoads Designer or OpenRoadsDesigner within the folder name.

     

    Go to C:\Users\firstname.lastname\AppData\Local\Bentley\OpenRoadsDesigner and delete all directories

     

    Go to C:\Users\firstname.lastname\AppData\Local\Temp\Bentley\OpenRoadsDesigner and delete all directories

     

    Go to C:\Users\firstname.lastname\AppData\Roaming\Bentley\OpenRoadsDesigner and delete all directories

    Install

    Turn off Windows UAC (user account controls in control panel)

    Right click on ORD .exe and run as administrator

    For more information about the Road and Site design tools, visit the Road and Site design WIKI at:

     http://communities.bentley.com/products/road___site_design/w/road_and_site_design__wiki

    Answer Verified By: Aernout Hoesintalib 

Reply
  • Please try a clean uninstall/reinstall.

    Preferences and Data

    Save any edited files that you have changed.

     

    Add/Remove Programs

    Use Control Panel > Add/Remove Programs to remove all instances of OpenRoads Designer CONNECT Edition

      

    File Explorer

    Go to C:\Program Files\Bentley\OpenRoads Designer CONNECT Edition and delete all directories.

     

    Go to C:\ProgramData\Bentley and delete all folders with OpenRoads Designer or OpenRoadsDesigner within the folder name.

     

    Go to C:\Users\firstname.lastname\AppData\Local\Bentley\OpenRoadsDesigner and delete all directories

     

    Go to C:\Users\firstname.lastname\AppData\Local\Temp\Bentley\OpenRoadsDesigner and delete all directories

     

    Go to C:\Users\firstname.lastname\AppData\Roaming\Bentley\OpenRoadsDesigner and delete all directories

    Install

    Turn off Windows UAC (user account controls in control panel)

    Right click on ORD .exe and run as administrator

    For more information about the Road and Site design tools, visit the Road and Site design WIKI at:

     http://communities.bentley.com/products/road___site_design/w/road_and_site_design__wiki

    Answer Verified By: Aernout Hoesintalib 

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