[IR SS4] Supported MicroStation version message when installing

Those versions are compatible. Are there any other versions of MicroStation on the cpu? I would recommend a clean uninstall/reinstall of MicroStation .832. Then attempt to install InRoads.

MicroStation Clean Uninstall

1. Make sure you are administrator on the machine
2. Also, turn off Windows UAC (user account controls in control panel)
3. Uninstall MicroStation from windows control panel
4. Delete all MicroStation folders under the following locations:

• C:\Program Files\Bentley
• C:\Program Files (x86)\Bentley
• C:\Program Files (x86)\Common Files\Bentley Shared
• C:\ProgramData\Bentley
• C:\Users\firstname.lastname\AppData\Local\Bentley
• C:\Users\ firstname.lastname\AppData\Roaming\Bentley

5. Empty the Recycle Bin
6. Install MicroStation, right click on executable file and select ‘run as administrator’
7. Launch MicroStation

https://communities.bentley.com/products/road___site_design/w/

Marcus,

Tried everything in the list, InRoads 8.11.09.878 will still not install - still gives me the "Supported version of MicroStation" message.
Anyting else you can think of? At this point we're getting close to re-imaging the PC for the amount of time we've spent installing and uninstalling all the various versions.

Thanks,

Tom F.

I fear you need to remove the microstation from the registry.  I don't remember the whole thing but you might be able to search for Bentley.  Use the command line regedit.  Be careful though.

You might try clean uninstall and then run a registry cleaner.

Thanks Marcus - spent some more time on this this morning, removed everything, even ODBC, RealDWG etc. Ran CCleaner, removed some registry keys that had the .714 version of MicroStation - no luck. Will send this to our IT group to re-image. Some days you get the bear some days the bear gets you : ) .

Thanks Marcus - spent some more time on this this morning, removed everything, even ODBC, RealDWG etc. Ran CCleaner, removed some registry keys that had the .714 version of MicroStation - no luck. Will send this to our IT group to re-image. Some days you get the bear some days the bear gets you : ) .