[IR SS4] Supported MicroStation version message when installing

RE: [IR SS4] Supported MicroStation version message when installing

Tom Felcone — Fri, 17 May 2019 12:36:43 GMT

Thanks Marcus - spent some more time on this this morning, removed everything, even ODBC, RealDWG etc. Ran CCleaner, removed some registry keys that had the .714 version of MicroStation - no luck. Will send this to our IT group to re-image. Some days you get the bear some days the bear gets you : ) .

RE: [IR SS4] Supported MicroStation version message when installing

Marcus Blake — Thu, 16 May 2019 15:10:30 GMT

You might try clean uninstall and then run a registry cleaner.

RE: [IR SS4] Supported MicroStation version message when installing

Robert Watson — Thu, 16 May 2019 13:37:35 GMT

I fear you need to remove the microstation from the registry. I don't remember the whole thing but you might be able to search for Bentley. Use the command line regedit. Be careful though.

RE: [IR SS4] Supported MicroStation version message when installing

Tom Felcone — Thu, 16 May 2019 12:07:22 GMT

Marcus,

Tried everything in the list, InRoads 8.11.09.878 will still not install - still gives me the "Supported version of MicroStation" message.
Anyting else you can think of? At this point we're getting close to re-imaging the PC for the amount of time we've spent installing and uninstalling all the various versions.

Thanks,

Tom F.

RE: [IR SS4] Supported MicroStation version message when installing

Marcus Blake — Thu, 09 May 2019 15:15:44 GMT

Those versions are compatible. Are there any other versions of MicroStation on the cpu? I would recommend a clean uninstall/reinstall of MicroStation .832. Then attempt to install InRoads.

MicroStation Clean Uninstall

Make sure you are administrator on the machine
Also, turn off Windows UAC (user account controls in control panel)
Uninstall MicroStation from windows control panel
Delete all MicroStation folders under the following locations:

C:\Program Files\Bentley
C:\Program Files (x86)\Bentley
C:\Program Files (x86)\Common Files\Bentley Shared
C:\ProgramData\Bentley
C:\Users\firstname.lastname\AppData\Local\Bentley
C:\Users\ firstname.lastname\AppData\Roaming\Bentley

Empty the Recycle Bin
Install MicroStation, right click on executable file and select ‘run as administrator’
Launch MicroStation

https://communities.bentley.com/products/road___site_design/w/

RE: [IR SS4] Supported MicroStation version message when installing

lilsweepr — Thu, 09 May 2019 13:26:47 GMT

I double checked the readme and it does say MS .832 as a requirement BUT i don't believe it would be the first time a document has not been kept up to date. We have IR .878 installed with MS .867 without any problems.