Corrupted ITL (flat)

Question

Hello we have a problem with "flattened" template definition. From some reason when reopen ITL library all templates is "flattened" and in result corrupted and not usable. Attached is example. Do you have this experience , or is there some workaround how to fix it ? 
 Thanks 
 Robert 
 (ORD 10.07.01.32, Win10)

Chris Key · Accepted Answer

Did this occur after an update to your OpenRoads Designer version? We had a similar issue a few versions ago with a particular user where their machine was a non-English environment (Regional settings) and I think it could have been related to the decimal separator. If you are working with a regional setting where the decimal separator is a comma (,), you may try changing that to a period (.) to see if it will resolve the issue. 
 We initially received a copy of the ITL from the user and when we opened the ITL, we could not reproduce the issue directly. Then upon saving that ITL and sending it back to the user, they were able to see the templates correctly. So that may be another option as well if the decimal separator isn't the issue. It would give us another opportunity to test the issue with a different dataset if you are able to upload your ITL. You can either attach it here or you can upload it to the Communities Secure File Upload page. 
 
 File Upload Instructions: https://communities.bentley.com/help/w/be_communities_help/7079/communities-secure-file-upload

Corrupted ITL (flat)

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