Hi. I try to install the ORD's newest version (2019 release 2), but an installation error appears (0x80070643). What problem is this? Can I solve it?
Thank you. Best regards.
Please try to complete uninstall ORD and removing folders ORD under following locations (if they exist) and then try to reinstall it.
Some of my client does have other Bentley software installed, so I don't think the above solution applicable to them.
Can you advise some very specific folder to be deleted?
Kugan (Account Manager & Technical Adviser on MX and ORD)
I get that error when I try to uninstall. so there is no way I can "try to complete uninstall". I assume I don't want to delete the folders if the product is still installed.
It was pointed out to me to Download and run Microsoft Fixit
after running this I installed the product.
It seems a good solution.
I solved this problem following next steps (without delete folders manually)
- Uninstall Connect Advisor, Connection Client and Lumen
- After, uninstall OpenRoads
- After, install Connection Client and OpenRoads