FW: DIDP - ORD - LEARN Broken Links

Hi Patsy,
 
Thanks for your engagement on this subject. Below are my problematic links. If interested I have included the historic link of my correspondence. Seems that there is better actions through the Communities than raising a ticket. Also maybe able to assist me on the second attachment. Would I be correct that the email support to the Project Delivery forum would be ProjectDelivery@communities.bentley.com ?
 
New found errors
ContextCapture
OpenSite
 
From this Service Request 7001010199 (submitted  31st of December - unresolved)
this plays but stopped intermittently after some minutes (have not checked this for several days)
 
From this Service Request  7001000942 (submitted 9th of December – closed and unresolved!)
 
I am unable to access also the boxed content below
 
 
Regards,
Darren Zimmerle
Senior Managing Partner
M +971 55 1946 441
 
From: Swarnila Sett <Swarnila.Sett@bentley.com>
Sent: Thursday, 2 January 2020 10:09 AM
To: Vineet Mehta <Vineet.Mehta@Bentley.com>
Cc: Manish Mudotiya <Manish.Mudotiya@bentley.com>; Prita Bhattacharya <Prita.Bhattacharya@bentley.com>; Vikash Pandey <Vikash.Pandey@bentley.com>; Darren Zimmerle <darren.zimmerle@thedehub.com>
Subject: RE: DIDP - ORD - LEARN Broken Links
 
Yes, we are checking this issue.
 
From: Vineet Mehta <Vineet.Mehta@bentley.com>
Sent: Thursday, January 2, 2020 11:32 AM
To: Swarnila Sett <Swarnila.Sett@bentley.com>
Cc: Manish Mudotiya <Manish.Mudotiya@bentley.com>; Prita Bhattacharya <Prita.Bhattacharya@bentley.com>; Vikash Pandey <Vikash.Pandey@bentley.com>; Darren Zimmerle <darren.zimmerle@thedehub.com>
Subject: RE: DIDP - ORD - LEARN Broken Links
Importance: High
 
Hello Swarnila,
 
Could you please check the trail email and look into this?
 
Summary: Partner raise a SR regarding the issues with Bentley LEARN but his SR was closed by Srushti with taking any action about the same.
 
Thanks.
 
Regards,
Vineet Mehta
 
From: Darren Zimmerle <darren.zimmerle@thedehub.com>
Sent: Tuesday, December 31, 2019 1:54 PM
To: Vineet Mehta <Vineet.Mehta@bentley.com>
Cc: Manish Mudotiya <Manish.Mudotiya@bentley.com>
Subject: FW: DIDP - ORD - LEARN Broken Links
 
Vineet,
 
It does not seem reasonable to close a Service Request until the issue is resolved. Note the issue still pursists – I am adding a new SR based on the attached. It seem to be typical not atypical cases. Are you able to provide any influence.
 
 
Regards,
Darren Zimmerle
Senior Managing Partner
M +971 55 1946 441
 
From: Darren Zimmerle <darren.zimmerle@thedehub.com>
Sent: Monday, 9 December 2019 1:26 PM
To: Darren Zimmerle <darren.zimmerle@thedehub.com>
Subject: FW: DIDP - ORD - LEARN Broken Links
 
I am unable to access also the boxed content below – please resolve.
 
 
 
Regards,
Darren Zimmerle
Senior Managing Partner
M +971 55 1946 441
 
From: Darren Zimmerle <darren.zimmerle@thedehub.com>
Sent: Monday, 9 December 2019 9:08 AM
To: Darren Zimmerle <darren.zimmerle@thedehub.com>
Subject: DIDP - ORD - LEARN Broken Links
 
I am currently getting errors when trying to access Learn Content – please rectify.
 
 
 
 
 
Regards,
Darren Zimmerle
Senior Managing Partner
M +971 55 1946 441