I am trying to watch video on Create Corridor but everytime I click on a related video I get "Error loading media: File could not be played". This video is for OpenRoads Designer Connect learning
Hi Brian, I tried the video and I saw the same error. I replaced the video and it is now running for me. You may have to clear your cache (CTRL + F5 when the video window is in focus) for the new version to reload. Please let us know if the video still will not run. I do apologize for the inconvenience.
We are getting the same message it seems on all videos on Bentley learn across our company. Is there a way to fix this? Also unable to download any content, we get the following message
Another strange thing is that it plays fine on my iPad, not sure what the difference would be
Darren Zimmerle (in a similar thread) posted - "Browsing InPrivate (Microsoft Edge) seems to have resolved multiple webpage 'video access - error loading media: File could not be played.' This may be of interest to others. "
Good tip - Darren!
Yes, that seems to work. Not the solution if you want to use Chrome and not InPrivate. Doesn't fix the download issue though