Auto update SS4 file problem

Question

Hi 
 
 I have problem with auto upgrade files from SS4. 
 
 I set CIVIL_UPGRADE_PROMPT_OFF =1, but old files (SS4) are always READ-ONLY. I have ORD 2020 R2. 
 
 In my company we have also ORD 2020 R1 where all works fine.

Benzi Papo · Answer

Here is the suggested solution from Bentley Support: 
 SS4/SS10 files will not automatically upgrade the civil data to the ORD schema. We provide a version checker tool that can upgrade SS4/SS10 files to ORD. 
 The executable is found where you have installed the software and is called VersionChecker.exe 
 C:\Program Files\Bentley\OpenRoads Designer CONNECT Edition\OpenRoadsDesigner\VersionChecker.exe 
 You can watch the following video on how to use the version checker but you simply run the executable and then use the File menu to open the file or folder to upgrade. Then select the View and select Upgrade List and then select Action and Upgrade All. The program will try to upgrade the files to the current version. 
 https://communities.bentley.com/products/road___site_design/w/road_and_site_design__wiki/40396/video-product-alignment-incompatible-civil-data 
 Once you upgrade the version checker will tell you the schema version and product version on the Schema Details tab.