OpenRoads Error: "Object Reference not set to an instance of an object."

RE: OpenRoads Error: "Object Reference not set to an instance of an object."

Jonathan Smith — Tue, 11 Jan 2022 12:18:22 GMT

Hi,

If you have tried creating a new DGN, using the Training and Examples workspace, and the Training-Metric (or Training Imperial) workspace, then using Place Node, and Place Conduit. If that causes the "Object reference not set" error, then:

Exit the software, and in Windows Explorer go to:

C:\Users\your user name\AppData\Local\Bentley\OpenRoadsDesigner\10.0.0\prefs\civil_commands

and delete the "SUBSURFACE CONNECTNODES.xml" file.

Now go back into the DGN you created earlier, and try Place Conduit again.

If it still doesn't work, then please raise a Service Request.

RE: OpenRoads Error: "Object Reference not set to an instance of an object."

Chris Snyder — Mon, 10 Jan 2022 22:15:09 GMT

Same issue on our end with Update 10. Tried all the above fixes with no luck. Waiting for Bentley to respond to SR.

RE: OpenRoads Error: "Object Reference not set to an instance of an object."

Michael Creager — Wed, 04 Nov 2020 15:30:02 GMT

Tsholofelo Oageng & Timothy Cantwell,

My manager was able to find a .bat file that cleared multiple different settings that seemed to remedy the issue. I do know that some of the issues I had were related to an underdeveloped workspace as well though.

Also, I did find that it some instances I wasn't able to adjust conduits/nodes that were placed prior to running the .bat file, but any one's place after worked ok.

I've attached it as a .txt file, so you can review it first. As you'll see its deleting multiple Bentley preferences from the localappdata folder. You'll notice that some UI preferences will be reset to the defaults after it is run.

To use it, save it to your PC, change the file extension from .txt to .bat and then double click it. A blue box will open, it will quickly scroll through the commands and then it will close automatically. You'll likely want to restart your computer after running it.

I hope this helps!

communities.bentley.com/.../ORD-Prefs-Delete.txt

RE: OpenRoads Error: "Object Reference not set to an instance of an object."

Tsholofelo Oageng — Wed, 04 Nov 2020 12:57:25 GMT

Hi Michael Creager, I'm bumping into this problem. Could you manage to resolve this?

I ran a 2004 Windows update 19 Oct 20.

RE: OpenRoads Error: "Object Reference not set to an instance of an object."

Michael Creager — Mon, 10 Aug 2020 13:36:47 GMT

Kiran, sorry for the long delay in response. I did try your suggestion, but was unable to resolve the issue. It appears it is a Windows upgrade issue. And i'm unable to upgrade Windows 10 to the 2004 upgrade without it failing.

RE: OpenRoads Error: "Object Reference not set to an instance of an object."

Michael Creager — Mon, 10 Aug 2020 13:35:03 GMT

I was not able to resolve it, unfortunately. I got a hold of IT and it seemed the solution was to update Windows to the newest upgrade. However every time i tried to upgrade Windows it has failed. It seems there is an issue with the 2004 upgrade from Microsoft that IT has see across multiple users. Sorry I can't be of more help, its frustrating. I'm still waiting to hear from IT that things have been resolved. Best of luck.

RE: OpenRoads Error: "Object Reference not set to an instance of an object."

Timothy Cantwell — Wed, 05 Aug 2020 20:51:14 GMT

Were you able to resolve this issue Michael Creager? Has anyone else come across it. The SFC fix did not resolve it, nor does deleting temp files, or reinstalling, deleting the preferences along with the above mentioned.

RE: OpenRoads Error: "Object Reference not set to an instance of an object."

Kiran Kumar DP — Wed, 10 Jun 2020 15:14:00 GMT

Hello Michael.

Please find the attached link from Bentley Community Forum which describe a similar issue, spot the suggested answer in the thread: https://communities.bentley.com/products/road___site_design/f/geopak-inroads-mx-openroads-forum/154134/object-reference-not-set-to-an-instance-of-an-object

Let us know if that helps you in troubleshooting the issue or not.