Analysis: Height/Slope ---> Profile

Hello,

Has anyone every experienced GEOPAK SS10 crashing whenever they use the Profile tool under Analysis: Height/Slope? When trying to display proposed/existing ground I experience this problem every time no matter what project I am attempting it on. I load my tin file and then when I click the final point on my centerline using the "Place Profile Element" tool that is when the crashing/freezing occurs. Every time.  

It worked fine up until it didn't... 

This is a very important tool for me to use when drawing my culvert profiles and I am hoping someone knows how to help or at least direct me to someone who does. I have uninstalled and reinstalled GEOPAK and it has done nothing.

Thank you in advance!

Carley McDermott

GEI Consultants Inc.