See below for a screenshot of my issue with Bentley Connection Client as when I open the client to fire up ORD it just stays on this screen and won't let me input my credentials:
Has anyone else had this issue and know how to resolve it?
-Jon Grififn, PE.
Help me please. I can't use the software! I have a deadline to meet!!!
I had this problem earlier and resolved it by uninstalling CONNECTION Client (CC) then installing 11.00.01.99. You can find install executable on our software download page. https://softwaredownloads.bentley.com/en/ProductDetails/1805
It appears some other users are experiencing a problem too based on this thread from the forum. https://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/f/cloud-and-web-services-forum/210653/connect-client-working
If you still experience problems I'd advise logging a service request CONNECTION Client department.
For more information about the Road and Site design tools, visit the Road and Site design WIKI at:
http://communities.bentley.com/products/road___site_design/w/road_and_site_design__wiki
Marcus:
We had this particular issue here.
I have received- today- a recommended update to Connection Client v. 11.0.2.20. Is this the version causing issues, or is it a good- a "fixed"- update?
Mark
Hi Mark, this is the fix to the dud version.
Regards,
OpenRoads Designer 2023 | Microstation 2023.1 | ProjectWise 2023
Thanks so much for the verification, friend!
Best Regards,