Trouble placing Pond Profile in Separate View

Hello,

I am working through the "Designing a Pond" lesson within the Intermediate Drainage Learning Path. Because I receive the "Civil Data Found that is from a newer version of a Civil Product" error when opening the provided file from the lesson, I created a new file and attached the pond as a reference. I am using OpenRoads designer CONNECT Edition V8.

The first part of the lesson guides the user through opening the pond profile. The steps from the tutorial are shown below.

I am able to execute these steps but when I do, nothing shows up in the profile view. All I get is a blank screen. When I click the "fit view" button, it tells me "No Elements Found". But, when I then try the process again, with the profile window still open, it appears to show vertical lines that correlate with different positions along the pond berm. In the image below, you can see the crosshairs shown on the right-hand side of the pond berm and a corresponding vertical red line in the profile view. As I move my cursor left to right in the profile view, moving the vertical line as I go, the crosshairs move along the top of the berm seemingly indicating the corresponding postiion on the pond. It's almost as if the profile is there but not being shown. 

I'm not sure if there is something I'm doing wrong or if creating the new file is the root of this issue but I would apprecaited and advice on what may be going wrong.

Thanks

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