"Failed to load InRoads.3.1.dll" Everytime InRoads is launched

Have this situation where I'm installing MicroStation v8i SS4 (08.11.09.832) and InRoads Group v8i (08.11.09.789) together on a new system. After installing successfully with no errors, I attempt to launch InRoads but receive an error message regarding the .NET framework (resolved by commenting out a command in the InRoads.3.1 file), and then  loads a "Failed to load InRoads.3.1.dll" message  every time it's launched. Re-installing the software, removing registry keys, testing another .dgn file (both project and sample data) present the same error.

Launching only on MicroStation has no errors, only when trying to run InRoads in conjuction with Microstation. Both are SS4, and this installation was on a brand new system, the only other Bentley apps on there were GEOPAK SS2 and GEOPAK SS4. 

Attempted to re-install, clearing all InRoads files from C: drive, clearing regkeys, changing target path in InRoads shortcut, editing InRoads.3.1.dll to remove .NET framework errors, creating "Load Inroads.cfg" file has no effect. Applications tab does not display InRoads either, so wondering if somewhere the installation process is breaking or an additional step is needed. We are planning to eventually move to Microstation SS10 in the near future but not at the moment so we cannot install any SS10 versions. Wondering how I can resolve this error for SS4.

System is running Windows 10 20H2. All drivers up to date. Having this occur on a brand new system with no other apps besides, and a staff member's system running same versions.

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  • How are you launching InRoads?


    Charles (Chuck) Rheault
    CADD Manager

    MDOT State Highway Administration

    • MicroStation user since IGDS, InRoads user since TDP.
    • AutoCAD, Land Desktop and Civil 3D, off and on since 1996
  • I am using the shortcut from the Start Menu location on the system: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Bentley\InRoads Group V8i (SELECTseries 4). 

    What has me confused (since i'm fairly new to InRoads and it's use) is whether it's actually running already in MicroStation SS4, or whether an additional window/menu should be appearing when I open a .dgn file, when launching InRoads. I can see the new features in the Civil Tools task navigation. But I still get that "Failed to load InRoads.3.1.dll." message upon each launch of InRoads, not MicroStation. And under the Applications Menu it does not display "InRoads Group v8i" unless it doesn't have to be displayed under that tab. Had this happen on a random system, and a brand new system untouched so I'm wondering if I'm missing a step in configuration. I may test removing the GEOPAK software and installing only MicroStation v8i and InRoads Group v8i, as well as using a different installation file for Microstation v8i SS4 (08.11.09.878)

    Files upon installation are installed at this location on the system: C:\Program Files (x86)\Bentley\InRoads Group (SELECTseries 4)

    inroads ss4 tools

  • Have you worked through the steps in this article?

    This probably isn't your problem...

    This post may not apply directly, but it does list a pair of compatible versions.

    Also, be aware that SS4 is not truly certified to run on Windows 10. While lots of us do it, there could be some inconsistencies.

    MaryB

    Power GeoPak 08.11.09.918
    Power InRoads 08.11.09.918
    OpenRoads Designer 2021 R2

        

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