https://communities.bentley.com/products/road___site_design/f/geopak-inroads-mx-openroads-forum/215662/unable-to-extract-utility-from-graphicI have created a hydraulic model and have been using it for a few weeks- now I am unable to extract utilities from graphics on any line I draw in the file and &quot;Progress File&quot; message pops up. Is there a way to get past this error without creating a newen-USTelligent Community 12https://communities.bentley.com/thread/657144?ContentTypeID=1Thu, 24 Jun 2021 13:04:57 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:4c7fe383-58d8-47fc-a5ea-f26f35d6dc48Chris Key<p>Is there any possibility you could post your dgn where we can give it a look in support?&nbsp; I cannot recall seeing this issue occur and I can try to reproduce the problem and troubleshoot or give it a try in a test beta of 10.10 ORD.</p> <p><a href="/products/road___site_design/w/road_and_site_design__wiki/17688/video-extract-utility-from-graphics-using-filters">https://communities.bentley.com/products/road___site_design/w/road_and_site_design__wiki/17688/video-extract-utility-from-graphics-using-filter</a></p> <p>You may try&nbsp;to synchronize the utility model through Drainage and Utilities &gt; Tools &gt; Project Tools &gt; Synchronize drawing.&nbsp;</p> <p>Is this happening with multiple users or are you the only user working in the file?&nbsp; Didn&#39;t know if we could narrow the issue down to user specific or if the issue is truly file specific.&nbsp; A lot of times deleting the user prefs and temp folders helps with commands that stop working for specific users.&nbsp; May also be worth a try.&nbsp;&nbsp;</p> <p><a href="/products/road___site_design/w/road_and_site_design__wiki/52758/video-deleting-user-prefs-and-temp-folders">https://communities.bentley.com/products/road___site_design/w/road_and_site_design__wiki/52758/video-deleting-user-prefs-and-temp-folders</a></p><div style="clear:both;"></div>