Attach geotif file with pyramids

I have images from a municipal GIS system which need to attach with raster manager.  The image format is GeoTif but the files contain multi-resolution pyramids as defined by ARCGIS.

When attach the images, they land in the correct place, but the image itself is a jumble of nothing.  Apparently ORD/MS is confused by the multiple resolutions.  

Has anyone run into this before and have a solution?