Attach geotif file with pyramids

I have images from a municipal GIS system which need to attach with raster manager.  The image format is GeoTif but the files contain multi-resolution pyramids as defined by ARCGIS.

When attach the images, they land in the correct place, but the image itself is a jumble of nothing.  Apparently ORD/MS is confused by the multiple resolutions.  

Has anyone run into this before and have a solution?

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