Power Inroads SS10 V8i Consistent Crashes After 1 Click

RE: Power Inroads SS10 V8i Consistent Crashes After 1 Click

Samantha McDonald — Fri, 02 Sep 2022 17:03:41 GMT

Thank you Greg for the tip, we'll give it a try. Thanks to you as well Kyle!

RE: Power Inroads SS10 V8i Consistent Crashes After 1 Click

KYLE TITUS — Fri, 02 Sep 2022 16:45:18 GMT

Hello Samantha,

I attempted to contact my IT department to gather some additional information requested in a different post but ultimately they are fairly strict about using admin privileges to upload settings for troubleshooting. They opted to replace my laptop with a different make and model and it resolved my issues. As Greg just noted below it may have been linked with a video card driver incompatibility

RE: Power Inroads SS10 V8i Consistent Crashes After 1 Click

Greg Hruby — Fri, 02 Sep 2022 16:36:34 GMT

MnDOT is a GEOPAK user - so take this with a grain of salt. We found that GEOPAK's older software code was crashing newer hardware due to video card/driver incompatibility. Our IT department was adjusting the driver settings for GEOPAK to force it to use specific card/driver capabilities.

The following was specific to our issue - but it may provide some direction for you to investigate. It may require Admin level access to apply.

To set the preferred graphics card when using GEOPAK, the following can be done.

Go to “Display Settings” in windows.
Scroll down and click on “Graphics Settings”.
In the “Graphics Performance Settings” section, you would want to click “Browse”.
Browse to the GEOPAK.exe, which is at “Program Files (x86)\Bentley\PowerGEOPAK V8i (SELECTSeries)\PowerGEOPAK”
Double click/ select “PowerGEOPAK.exe”
Once the GEOPAK executable has been selected, Click on the “Options” button next to GEOPAK.
It should ask the graphics preference. You would want to select the High Performance, which should be the NVIDIA graphics.

RE: Power Inroads SS10 V8i Consistent Crashes After 1 Click

Samantha McDonald — Fri, 02 Sep 2022 16:10:50 GMT

Hey Kyle, I'm curious if you found a fix for this? We have been having the same issue, running without any problems on older laptops but almost all of our new setups are not stable. Thanks!

RE: Power Inroads SS10 V8i Consistent Crashes After 1 Click

KYLE TITUS — Thu, 14 Apr 2022 21:49:00 GMT

communities.bentley.com/.../ExceptionHistory_5F00_2022_5F00_04_5F00_14.zip