Power Inroads SS10 V8i Consistent Crashes After 1 Click

Hello,

I recently switched to a newer laptop and am looking for some help to resolve a frequent crashing issue i have.

The crash is reproducible in any file with multiple commands;

• two examples (place dimension (F2), snap, crash)
• Or Measure distance (9-1) - Snap to point 1, crash.
• Any file I open I can reproduce the problem
• coworkers do not experience any of these problems and neither did I prior to switching laptops

I tried deleting my .upf file to generate a new one and it seems to let me execute a few commands normally before crashing again.

After that failed, i uninstalled and re-installed. Unfortunately that issue was still present.

EDIT: Adding new symptoms to describe the issue:

- Prior to executing commands that crash i noticed that the settings / "toolbox" ? window won't populate and allow me to adjust the command (e.g. change text attributes from 3 mm to 5 mm)

- I also posted some of the log files in a reply below this message

versions:

Power InRoads V8i (SELECTseries 10 / SS10) 08.11.09.918

Projectwise explorer CONNECT Edition 10.00.03.453 

Windows 10 (x64)

i7-1185G7@3 GHz

32 Gb RAM

Intel Iris(R) Xe Graphics