Nested reference file not showing

I have a situation where my file has a nested reference. My file is being used by another discipline. The problem is the nested reference in my file is not showing up. 

I am using Power GEOPak SS10, v. 09.11.09.918 and ProjectWise Explorer Connect v. 10.00.03.434. I have tried setting my reference to "Live Nesting" but that does nothing. The referenced file was rotated and moved, but that should have no bearing on whether is shows up or not.

And a review set had to go out today so I'm hoping to at least get the file to show up!

Thanks!