Managed Workspace setup for new user not working

RE: Managed Workspace setup for new user not working

Euan Murray — Thu, 15 Sep 2022 12:32:24 GMT

With no changes it resolved itself

Tim Hickman — Thu, 08 Sep 2022 16:57:38 GMT

just wondering if you ever resolved this ?

Tim Hickman — Wed, 07 Sep 2022 17:31:13 GMT

try running the "slashes" the other way - also make sure that windows has the S: Drive mapped for that user.

Holly Herring — Wed, 07 Sep 2022 13:32:12 GMT

You could run a debug on the user's workspace to see what is loading. This wiki shows how: (+) How to read a msdebug.txt debug file - OpenRoads | OpenSite Wiki - OpenRoads | OpenSite - Bentley Communities. You could compare it to another user's ORD that is loading the workspace to see what might be different.

When ORD is loaded are the Bentley delivered workspaces available to open or are there no options? Did you make sure they have access to the network?