View Display Area Shrunk in ORD

This is odd... I have a user whose ORD application is limiting his 'area' to display his views.

Have deleted the user preferences.

ORD Preferences Location
From <communities.bentley.com/.../ord-preferences-location>

It is only this user. Any file he opens, using ORD, falls into this problem. 

I have ever seen this happen before. Not sure what else to check or troubleshoot. Any ideas.

Richard Tarntino

Digital Design Lead