Integration of google earth with ORD connect edition

I am trying importing google earth view by placemark in it and then importing that file using subsequent add placemark - synchronize and then capture google earth image steps with last step of changing display style to smooth. All steps go well without error but still the view is not showing up aerial,, street or hybrid view .

I read in communities answer and also tried doin it with GEP 7.3.2 32bit  version after uninstalling latest one and still the view doesn't comes up. Please help me rectify this.

Also the sheet is totally empty meaning I haven't starting drawing anything yet.

Also please state possible settings to be modified in freshly installed ORD CE 2019 version if any to hold down this whole issue.