using a custom NYSDOT work space,
when i try to use the civil labler it pops up for second and just turns white
my custom NYSDOT set up pulling the NYSDOT version of the labler
tried this with no workset and out of the box openroads, same thing,
What version of ORD are you running? Are you seeing the "manager" access button in either instance? It doesn't appear to be showing in your screenshot. NYSDOT's current ORD workspace is set for 10.10.21.04 (2021 R2). Is it possible you're running 2022 R1 and their configuration is loading 2021 R2 information (e.g. CIVIL_LABELER_XML)?
Bentley Accredited Road Designer | Bentley Accredited Road Modeler
colliersengineering.com
Shawn, we are running 10.11.00.115
we also tried no workspace, ORD out of the box setting same results