When I activate the button and click on any option, I get "unknow key-in or command" error.I am using Openroads Designer CE 2022 Release 3.
I request your help in this matter.
works for me.
to narrow it down, did you check the acutal toolbox settings? (Ctrl+T > Customize)? below are the default ones
and try the key-in CIVILCOORD TOGGLE.
I checked. It looks just like yours. But it still doesn't work.
unfortunately no additional information is visible.
how can i get support from bentley support. i was thinking there must be someone authorized on this forum.
You need to scroll to earlier messages, before you do anything, to see if there are any other messages as the software loads.
Service tickets are entered via the Connection Center of the Connection Client.
Charles (Chuck) Rheault CADD Manager
MDOT State Highway Administration
Looks like the issue is tied to your Favorites. What shows up in your Favorites tab when you click the Shortcuts/ settings button (icon with the green check mark)? I didn't see you try to open that option or hover over those that don't to see what text popup displays.. Do you see the same Favorites shown in my image here:
These should be loading from the accudrawFav.xml within your C:\Users\USERNAME\AppData\Local\Bentley\OpenRoadsDesigner\10.0.0\prefs (or similar prefs directory for your ORD version, note that these are shared with standard AccuDraw). You can confirm that file exists. Associated post here for context: How to customize the heads up prompt for Civil AccuDraw Can you set Favorites for Profiles under the Civil Accudraw settings?
How are you preventing standard AccuDraw from loading? Since the two share those Favorites XML mentioned above, the following keyin will toggle between Civil Accudraw and standard Accudraw. The two must not be enabled at the same time. However, it may be possible that standard Accudraw is removed or disabled and not loading any favorites for the two. Run this through your key-in dialog: civilcoord toggle;accudraw activate That key-in can be a custom button on your ribbon to toggle between the two.
Also, maybe a longshot here, check loaded applications like shown below (specifically the CIF apps shown)... Use Keyin MDL LOAD to open the Applications dialog.
Bentley Accredited Road Designer | Bentley Accredited Road Modeler
colliersengineering.com
I followed the steps to the letter. Please let me know if there is anything missing.
Doesn't everything look normal? Video recording below
R.m4v
Your first video looks like the Civil AccuDraw appears, but you never tried to use it. Yes, there is some sort of message about some unknown key-in command, but have you actually tried to USE Civil AccuDraw by defining an Origin or Reference Geometry? You whip through selecting all of the Civil AccuDraw tools, but never used any of them? Have you used them successfully before? ... from your post, I'm unclear if you know how they work since none of your video actually show you using any of them, just selecting them and indicating the lower left 'message'.
If you noticed in the video, when I open civil accudraw, I can use the automatically selected option. I can't switch to the others. Even when I click on the automatically selected one, I get the same error message, but I can still use it.
The problem is still not solved.
Then you need to file a service ticket, as suggested previously
MaryB
Power GeoPak 08.11.09.918Power InRoads 08.11.09.918OpenRoads Designer 2021 R2