OpenRoads Designer Compatibility Issues on Intel Evo Laptop

Question

Hello fellow forum members, 
 I'm facing some compatibility issues with running OpenRoads Designer on my Intel Evo laptop [ https://www.lenovo.com/ca/en/faqs/intel-evo/ ] and could use your assistance in resolving this matter. 
 To provide some context, I heavily rely on OpenRoads Designer for my civil engineering projects. However, I've encountered certain challenges when trying to use the software on my Intel Evo laptop. 
 Here are the specific issues I'm encountering: 
 Installation Errors: During the installation process, I encountered errors or inconsistencies that prevented OpenRoads Designer from being properly installed on my Intel Evo laptop. As a result, I'm unable to access the software and utilize its features. 
 Performance and Stability: Even when OpenRoads Designer is successfully installed, I've noticed performance and stability issues on my Intel Evo laptop. The software tends to run slowly, freeze, or crash unexpectedly, impeding my productivity and workflow. 
 Graphics Rendering: I'm experiencing difficulties with graphics rendering while working in OpenRoads Designer on my Intel Evo laptop. The quality of rendered models, designs, or visualizations may not meet the desired standards, hindering my ability to accurately represent and analyze project data. 
 I kindly request the assistance of the community in troubleshooting these issues and finding potential solutions. Have any of you encountered similar problems when using OpenRoads Designer on an Intel Evo laptop? Are there any specific steps, configurations, or updates that could enhance compatibility and resolve the performance and stability issues? 
 If anyone has successfully resolved similar compatibility issues or has experience using OpenRoads Designer on an Intel Evo laptop, I would greatly appreciate your insights and recommendations. Are there any specific system requirements, driver updates, or software patches that I should be aware of to ensure optimal performance? 
 Thank you in advance for your support and knowledge. I'm looking forward to your valuable input and suggestions regarding these challenges with OpenRoads Designer on my Intel Evo laptop.

Shawn Cooke · Answer

Each version of the software has a Readme section on its docs.bentley.com page showing the System Requirements. Here's the one for 2022 R3(10.12). Take note of the Video recommendations e.g. 24bit and video RAM. It appears the Lenovo you linked seems to have integrated graphics. Dedicated graphics may be necessary to achieve appropriate video RAM. https://docs.bentley.com/LiveContent/web/OpenRoads%20Designer%20CONNECT%20Edition-v16/en/GUID-64E3BD8B-A625-40D4-A60E-DEF9F85B60B8.html 
 It is also likely workflow may be an issue with some processing issues. I highly recommend reviewing the Best Practices learning path linked below. Ruled element limitations do exist in the software, indicating there may also be concerns with not correctly using file federation best practices. https://learn.bentley.com/app/Public/ViewLearningPathWithMasterCourseExpanded?lpId=113285&mcId=0 
 As you approach a specific workflow issue and situation, where it appears you're not getting the desired results, please share those specifics within a new post. Include as much detail as possible regarding the situation and always share the version of the software you're using. Screenshots are very helpful and video demonstrating the specific issue if possible. 
 Hope this helps!