Plan View Labeler problem

In Power Civil plan view labeler, once I set up a label and place the first one, I can continue to pick data points to create new labels. However after about 4 picks the labeler fixes on the last pick point and will not allow me to pick a new point. Each datapoint just adds a duplicate label to the current location. I've had this problem in both v8i and XM. Has anyone else run into this behavior?

Power Civil v8i

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  • Is there something unique about the 4th data point (or wherever it hangs up)?  If you try and pick a different element type than whats currently being labeled (i.e. picking line vs. arc) you should get a warning prompt message about clearing the label contents; that message could be off on another screen or minimized and causing the picker to appear to stick.  Have you tried deleting the resource files (*.rsc) from the bin directory? 

    Failing all that can you post a short video demonstrating the behavior?

  • Hi Neil,

     if, after trying Dan's suggestions, you still have problems, please contact Support and have them assist.

    I haven't seen this issue before and the Labeler tools have been available for a long time, but there could be something with your specific circumstance that is causing the tool some problems and, if this is the case, Support can document the issue and send development a defect.

    Thanks,

  • The problem is not caused by picking a different type of element as I do get the warning message when I do so. I was going to make a screen recording of the behavior but I couldn't consistently make it occur so the recordings got to be too long. Since we are not on Select I can't call for support. I'll see if I can get the behavior to repeat consistently and post a data set for evaluation.

    Neil Wilson (aka Neilw)

    Power Civil v8i 08.11.07.245

    AutoCAD Civil 3D 2018

  • Here is a file that you can try. Try extracting one of the labels included in the file and start adding new ones where I have placed them. Eventually you should start to see the behavior.

     Here is what I have been doing: With the labeler dialogue open, use the Point button and snap to the end of one of the slope tag cells or a vertex of one of the driveways. Add x,y or station and offset components to the label style and place it. Then move to another element with Accusnap active and snap to an end point or vertex to start and place a new label. Continue until you cannot pick a new snap point. I find the behavior is more prone to occur if the label style has a leader.

    Neil Wilson (aka Neilw)

    Power Civil v8i 08.11.07.245

    AutoCAD Civil 3D 2018

    job001.gpk
  • I might know what is causing the behavior. I think it occurs if the element selected by accusnap is vague. The corners of the driveways (yellow elements) are most prone to the behavior. Try snapping to the corners of the driveways with Accusnap set to intersection mode and see if you can make it occur.

    Neil Wilson (aka Neilw)

    Power Civil v8i 08.11.07.245

    AutoCAD Civil 3D 2018

  • Neil - Our certification team has tested this and logged defect D-42857.  The issue is related to the fact that you have arcs which are inside of complex chains which is leading to some sort of "hiccup". 

    Robert Garrett
    Senior Product Engineer
    Bentley Systems Inc.



  • This problem is affecting the move label tool as well. If I move a label it gets duplicated. This is a royal pain since for every label I move I have to delete the duplicate.

    Neil Wilson (aka Neilw)

    Power Civil v8i 08.11.07.245

    AutoCAD Civil 3D 2018

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