Forum wish list

BTW, I was just reminded of one more thing regarding all this -- check out the Why should I bother to say anything? blog post (particularly the part starting with "How can you get your suggestion heard?")

Brad,

The Bentley Civil folks have been having meetings with users for some time on the next generation of the Civil product. You can check with your AM to find out more information. Our AM has regular round table discussions with his accounts and invites Civil representatives to discuss pros and cons and wishes. You should also look into the 2009 Bentley Roads and Bridges Conference in October as well. It is a great chance to express any wishes. The Civil developers regularly watch this group for suggestions as well. If you find something you need or want, certainly float it here. It will get noticed.

Phil Chouinard:

(at least until "v2.0"... which is currently being worked on).

 

 Phil - can we can test drive the beta v2.0 forum and also make comments/suggestions for it?

Phil Chouinard:

BTW, I was just reminded of one more thing regarding all this -- check out the Why should I bother to say anything? blog post (particularly the part starting with "How can you get your suggestion heard?")

I appreciate your blog post Phil and as you may have noticed I depend on the forums as my primary source of support and post regularly.

I must admit I was a bit discouraged by your response about offereing a wish list forum. My feeling is that without such a forum us end users don't have any way to express our experiences or needs in a consolidated way. While there are various avenues to present our wishes such as service tickets, user groups, and the general forums, the information is still disjointed and difficult to find, if accessible at all. Autodesk offers wish list forums as do many other product developers. Quite frequently I have encountered deficiencies in my software that have existed for years and have been surprised that support staff weren't even aware of them when I present them. This is why I feel there is a disconnect between the users and the development team somewhere. I don't know what is needed to bridge the gap, but I do believe a wishlist forum would help end users to see whether others have had similar experiences as well as any comments from the development team.

 

calistrat:

 

 Phil - can we can test drive the beta v2.0 forum and also make comments/suggestions for it?

Sure... when we get to that point. There is a huge amount of work that needs to be done before then, though.