Creating Outline/Cross section views from Point cloud DTM?

I have a Lidar .las file from an overpass.  Im trying to get the basic outline from the top of the bridge to the road and the embutments.  I would really like to have a cross section if thats possible.  I have tried creating a surface but that only triangulates the space underneath the bridge which i need left open.  I have also tried to create a DTM with the same result.  This link shows what I would like to accomplish http://www.bentleyuser.dk/sites/default/files/e8_-_tunnel_design_with_inroads.pdf  .  I tried following the instructions but when importing dtm it says that triangulation is out of date.  But if I triangulate i get bad results.  Any help is appreciated, thanks