InRoads Ss2 - Report Browser Error - Failed to Load File

Question

I have a user on XP who has used the report browser in the past, but today, it generates and error dialog box stating Failed to load file ... and if you browse to his TMP folder, the file is there but the InRoadReport.txt and the corresponding tmp files are also there, but are zero bytes. 
 I even had him open the rawxml.xsl report and save the XML file to his desktop and then try opening it in the report browser. Same basic error message. 
 We all use the same project defaults that are driven by CFG files so our reports are on the network and I seem to have not problems. 
 Does anyone know why this type of error occurs and how to correct it. 
 Even a reboot of the PC did not help.

caddcop · Accepted Answer

I may have found the answer. There may also be version issues at work. 
 The workflow which generates the report is using the Survey XML Report. 
 Somehow, attribute values in the FWD were not being written correctly to the XML file, but only in certain versions. 
 Whatever version are on my PC, when the FWD was opened and an XML Report created, the XML file was well formed. But on the other PC's an attribute value of 6" PATIO DRAIN was not properly written to the XML file. 
 The attribute, in Notepad++ looked like this: 
 <SurveyAttribute name="TY" value="6[] PATIO DRAIN"/> 
 Where the [] was some type of extended character. And when I created a report from this, is seemed to ignore the character. 
 But on the other PC's, it converted it to a regular double quote ( " ) in the XML file, instead of &quot; which made the attribute line not a well formed XML line. The browser saw the attributes value as "6" and then did not know what to do with PATIO DRAIN" still in the line. 
 I edited the FWD to change the characters to IN and the error disappeared. 
 I changed fonts in Notepad++ to Arial and the [] displayed as &Acirc;&rdquo; 
 So beware of extended characters in what should be ASCII files.

Jacquelyn Pettus · Answer

In the root directory where the XSL files are located (default location is C:\Program Files (x86)\Bentley\InRoads Group V8.11\XML Data\en ), make sure you have the following files: 
 format.xsl 
 formatPDF.xsl 
 raw-xml.xsl 
 ShowAll.xsl