cross section labeler Error: "Job number can not be found in the active directory"

MicroStation SS3 08.11.09.459

GeoPak SS2 08.11.07.615

ProjectWise SS4 08.11.11.111

Windows 7 Enterprise

Trying to use the corridor modeler cross section labeling tool and every time I click on it
I get an error that states: “Job number can not be found in the active directory". This project is in ProjectWise all other tools are working OK.

I have also tried this outside PW as well as on other similar PCs. The GPK file in the same directory as the CAD file with the rddbs folder in that same directory.

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