Graphics Display issue

Hi,

Any solutions to this post yet? Having same issues with the display in OpenRoads as mentioned above (OpenRoads connect edition version 10.03.00.43 and the upgraded version 2018 Release 2 – 10.04.00.48). When I move the cursor over the icon ribbon some tend to disappear. If I scroll back over the icons they reappear individually when the cursor goes over them making drawing/design very frustrating.

I’ve tried disabling D3D11 as per this post https://communities.bentley.com/products/road___site_design/w/road_and_site_design__wiki/19087/3d-graphics-display-issues

Changing the PhysX configuration for graphics processor between CPU and graphics card has no effect.

My laptop has the following specs:

Intel® Core i7-7700HQ CPU @ 2.8GHz

16Gb RAM

64-bit operating system, Windows 10 Pro.

NVIDIA GeForce GTX 1060

Please help! Many thanks.

Hi,

Any solutions to this post yet? Having same issues with the display in OpenRoads as mentioned above (OpenRoads connect edition version 10.03.00.43 and the upgraded version 2018 Release 2 – 10.04.00.48). When I move the cursor over the icon ribbon some tend to disappear. If I scroll back over the icons they reappear individually when the cursor goes over them making drawing/design very frustrating.

I’ve tried disabling D3D11 as per this post https://communities.bentley.com/products/road___site_design/w/road_and_site_design__wiki/19087/3d-graphics-display-issues

Changing the PhysX configuration for graphics processor between CPU and graphics card has no effect.

My laptop has the following specs:

Intel® Core i7-7700HQ CPU @ 2.8GHz

16Gb RAM

64-bit operating system, Windows 10 Pro.

NVIDIA GeForce GTX 1060

Please help! Many thanks.

Hi Allen,

none of the little tweaks across the Bentley forum seemed to do anything for the display issue when I was experiencing it at its worse.

A few things that I noticed that would change how often the error would occur:

• Screen (1) would almost always display the issue to the point the Open roads explorer could never be accessed and had to be dragged over to the other screen as Screen (2) was mostly ok,
• A new install of the operating platform seemed to reduce the issue,
• And best fix for me was installing windows 10 in the last few months.

The problem for me still exists but to a far lesser extent, I would still like to know the cause. As I have spent so many hours trying to fix the issue myself just so I can do my job.(extremely frustrating!!!) I've lodge support request in the past but Bentley either just don't know or wont call out hardware (nvidia GPU) that is the cause.

As I still have a support request open and no fix, I guess they (Bentley) hope it just goes away.

But if you manage to work it out, please share the cause.

Cheers

Thanks for the response Cain. Will keep you updated if I come across any fixes on this issue.

Regards, Allan