To my knowledge Bentley does not support Open Roads Designer in a Citrix virtualized environment.
MicroStation Connect edition is supported in Citrix but I was told Open Roads is not
We are moving all users over to using Citrix for multiple reasons. We cannot sustain purchasing powerful tower PCs for all users. By consolidating the powerful computing at the server level (including nVidia graphics cards) it simplifies upgrades and also give freedom for users to use any computer they want including personal machines at home and mobile devices. Citrix also means much easier branch collaboration. Instead of maintaining expensive branch server infrastructures and figuring out how to copy files to places as needed, we instead can keep everything in one datacenter where all users, regardless of geographic location, connect to and use. Citrix also greatly simplifies software management as we are now only doing installs on a couple Citrix images instead of over 300 users’ machines. And when one of those PCs has a software or hardware issue we don’t need to troubleshoot it. They just need to sign out or reboot something in Citrix and it’s back to the baseline version. The user’s computer no longer matters and we can swap it out with ease since it only needs the Citrix Receiver on it.