• Drainage and Utilities Problem - Some elements were found in the DGN that were not found in the Utility Project and have been removed.

    Hello, A member of my team is trying to load a .dgn in ORD and they are getting the following message: Drainage and Utilities Problem - Some elements were found in the DGN that were not found in the Utility Project and have been removed. After…
  • Unable to I-model Subsurface Models using OpenRoads Designer 10.03

    Hello, I have multiple models build in SUE ORD 10.03.00.43 using Model Builder. I am finding that most of them wont imodel. During the I-modelling process they get to a certain percentage (varies from model to model) then it just stops and usually crashes…
  • SUE - OpenRoads Designer 2D and 3D not syncing up

    Hi All, I am currently using SUE in ORD Version 3 on ProjectWise and am currently coming up against the issue of when I alter something in my 2D model (i.e. location or rotation of a node) it does not update the 3D model and becomes out of sync. I…
  • Extract Utility From Graphic tool with undesired Undone (ORD)

    Hi, I'm triying to extract from a smartline to create a conduit, using the "Extract From Graphic" tool but, if I select the "Use 3D Element Elevations" option, the process ends after this text is shown in the message center and the conduit is not created…
  • OpenRoads Designer Crashes when Moving Conduit to Node after Extracting Utility by Graphic

    Hi Everyone, I'm wondering if anyone can shed some light on this problem, or whether it is just a bug in the software. My working process is as follows: 1. Bring in my utilities strings 2. Use the "Extract from Graphic" tool to place my conduits…
  • ORD (10.01.00.15) Loaded Through ProjectWise (10.00.02.265) File will not display Layout Tools in Subsurface Utilities Workflow

    Has anybody else had the same issue with loading a DGN with ORD (10.01.00.15) through ProjectWise (10.00.02.265) and using the Subsurface Utilities Workflow option, half of the SUE tools (See below screen shots) do not load within ORD. It took me a while…