Error Message: "Another version is already installed..."

Jacquelyn Pettus — Tue, 14 Oct 2014 17:42:04 GMT

Current Revision posted to OpenRoads | OpenSite Wiki by Jacquelyn Pettus on 10/14/2014 5:42:04 PM

Product(s):	InRoads, MX, GEOPAK
Version(s):	08.11.09+
Area:	Basic Settings
Original Author:	Jacquelyn Pettus, Bentley Technical Support Group

Problem:

When attempting to update SS3 with the latest refresh, the following error message is received: "Another version is already installed. You must first uninstall it in order to install this version."

Solution:

While the layered version of the InRoads/GEOPAK SS3 refresh can be installed directly on top of the current version, this is not possible in either Power InRoads or Power GEOPAK. When installing the refresh for a "Power" product, the current version must first be uninstalled.

Error Message: "Another version is already installed..."

Jacquelyn Pettus — Thu, 17 Jul 2014 18:46:27 GMT

Revision 1 posted to OpenRoads | OpenSite Wiki by Jacquelyn Pettus on 7/17/2014 6:46:27 PM


	Applies To

	Product(s):	InRoads, GEOPAK
	Version(s):	08.11.09.674
	Environment:	N/A
	Area:	Installation
	Subarea:
	Original Author:	Jacquelyn Pettus, Bentley Technical Support Group

Problem:

When attempting to update SS3 with the latest refresh, the following error message is received: "Another version is already installed. You must first uninstall it in order to install this version."