Problem:

The following error message is returned when attempting to install InRoads/GEOPAK/MX SS3 or SS4 refresh:  "A supported version of MicroStation must be installed before continuing this installation. Please read the <Product Name> requirements for this version."

Solution:

Please make sure that you have the correct version of MicroStation installed for the civil product you are attempting to install.  The required platform version is listed below:

These MicroStation versions can be downloaded from our Software Fulfillment website.  You will find them listed as a prerequisite for the civil products.