Error Message Installing SS3/SS4 Civil Product: "A supported version of MicroStation must be installed..."

Jacquelyn Pettus — Thu, 25 Aug 2016 19:26:44 GMT

Current Revision posted to OpenRoads | OpenSite Wiki by Jacquelyn Pettus on 8/25/2016 7:26:44 PM

Product(s):	InRoads, MX, GEOPAK
Version(s):	08.11.09+
Area:	Basic Settings
Original Author:	Jacquelyn Pettus, Bentley Technical Support Group

Problem:

The following error message is returned when attempting to install InRoads/GEOPAK/MX SS3 or SS4 refresh: "A supported version of MicroStation must be installed before continuing this installation. Please read the <Product Name> requirements for this version."

Solution:

Please make sure that you have the correct version of MicroStation installed for the civil product you are attempting to install. The required platform version is listed below:

Civil Product Version	MicroStation Version
08.11.09.493	08.11.09.397+
08.11.07.615	08.11.09.459+
08.11.09.674	08.11.09.578+
08.11.09.722	08.11.09.608+
08.11.09.789	08.11.09.655+
08.11.09.845	08.11.09.714+
08.11.09.872	08.11.09.832+
08.11.09.878	08.11.09.832+

These MicroStation versions can be downloaded from our Software Fulfillment website. You will find them listed as a prerequisite for the civil products.

Error Message Installing SS3/SS4 Civil Product: "A supported version of MicroStation must be installed..."

Erik Mendoza — Thu, 28 Jul 2016 19:00:45 GMT

Revision 16 posted to OpenRoads | OpenSite Wiki by Erik Mendoza on 7/28/2016 7:00:45 PM

Product(s):	InRoads, MX, GEOPAK
Version(s):	08.11.09+
Area:	Basic Settings
Original Author:	Jacquelyn Pettus, Bentley Technical Support Group

Problem:

Solution:

Please make sure that you have the correct version of MicroStation installed for the civil product you are attempting to install. The required platform version is listed below:

Civil Product Version	MicroStation Version
08.11.09.493	08.11.09.397+
08.11.07.615	08.11.09.459+
08.11.09.674	08.11.09.578+
08.11.09.722	08.11.09.608+
08.11.09.789	08.11.09.655+
08.11.09.845	08.11.09.714+

These MicroStation versions can be downloaded from our Software Fulfillment website. You will find them listed as a prerequisite for the civil products.

Error Message Installing SS3/SS4 Civil Product: "A supported version of MicroStation must be installed..."

Erik Mendoza — Thu, 28 Jul 2016 16:10:16 GMT

Revision 15 posted to OpenRoads | OpenSite Wiki by Erik Mendoza on 7/28/2016 4:10:16 PM

Product(s):	InRoads, MX, GEOPAK
Version(s):	08.11.09+
Area:	Basic Settings
Original Author:	Jacquelyn Pettus, Bentley Technical Support Group

Problem:

Solution:

Please make sure that you have the correct version of MicroStation installed for the civil product you are attempting to install. The required platform version is listed below:

Civil Product Version	MicroStation Version
08.11.09.493	08.11.09.397+
08.11.09.615	08.11.09.459+
08.11.09.674	08.11.09.578+
08.11.09.722	08.11.09.608+
08.11.09.789	08.11.09.655+
08.11.09.845	08.11.09.714+

These MicroStation versions can be downloaded from our Software Fulfillment website. You will find them listed as a prerequisite for the civil products.

Error Message Installing SS3/SS4 Civil Product: "A supported version of MicroStation must be installed..."

Jacquelyn Pettus — Thu, 23 Jul 2015 22:02:44 GMT

Revision 14 posted to OpenRoads | OpenSite Wiki by Jacquelyn Pettus on 7/23/2015 10:02:44 PM

Product(s):	InRoads, MX, GEOPAK
Version(s):	08.11.09+
Area:	Basic Settings
Original Author:	Jacquelyn Pettus, Bentley Technical Support Group

Problem:

Solution:

Please make sure that you have the correct version of MicroStation installed for the civil product you are attempting to install. The required platform version is listed below:

Civil Product Version	MicroStation Version
08.11.09.493	08.11.09.397+
08.11.09.674	08.11.09.578+
08.11.09.722	08.11.09.608+
08.11.09.789	08.11.09.655+
08.11.09.845	08.11.09.714+

These MicroStation versions can be downloaded from our Software Fulfillment website. You will find them listed as a prerequisite for the civil products.

Error Message Installing SS3/SS4 Civil Product: "A supported version of MicroStation must be installed..."

Jacquelyn Pettus — Thu, 29 Jan 2015 17:27:42 GMT

Revision 13 posted to OpenRoads | OpenSite Wiki by Jacquelyn Pettus on 1/29/2015 5:27:42 PM

Product(s):	InRoads, MX, GEOPAK
Version(s):	08.11.09+
Area:	Basic Settings
Original Author:	Jacquelyn Pettus, Bentley Technical Support Group

Problem:

Solution:

Please make sure that you have the correct version of MicroStation installed for the civil product you are attempting to install. The required platform version is listed below:

Civil Product Version	MicroStation Version
08.11.09.493	08.11.09.397+
08.11.09.674	08.11.09.578+
08.11.09.722	08.11.09.608+
08.11.09.789	08.11.09.655+

These MicroStation versions can be downloaded from our Software Fulfillment website. You will find them listed as a prerequisite for the civil products.

Error Message Installing SS3/SS4 Civil Product: "A supported version of MicroStation must be installed..."

Jacquelyn Pettus — Mon, 12 Jan 2015 17:49:45 GMT

Revision 12 posted to OpenRoads | OpenSite Wiki by Jacquelyn Pettus on 1/12/2015 5:49:45 PM

Product(s):	InRoads, MX, GEOPAK
Version(s):	08.11.09+
Area:	Basic Settings
Original Author:	Jacquelyn Pettus, Bentley Technical Support Group

Problem:

Solution:

Please make sure that you have the correct version of MicroStation installed for the civil product you are attempting to install. The required platform version is listed below:

Civil Product Version	MicroStation Version
08.11.09.493	08.11.09.397+
08.11.09.674	08.11.09.578+
08.11.09.722	08.11.09.608+
08.11.09.788	08.11.09.654+

These MicroStation versions can be downloaded from our Software Fulfillment website. You will find them listed as a prerequisite for the civil products.

Error Message Installing SS3/SS4 Civil Product: "A supported version of MicroStation must be installed..."

Jacquelyn Pettus — Mon, 12 Jan 2015 17:48:59 GMT

Revision 11 posted to OpenRoads | OpenSite Wiki by Jacquelyn Pettus on 1/12/2015 5:48:59 PM

Product(s):	InRoads, MX, GEOPAK
Version(s):	08.11.09+
Area:	Basic Settings
Original Author:	Jacquelyn Pettus, Bentley Technical Support Group

Problem:

Solution:

Please make sure that you have the correct version of MicroStation installed for the civil product you are attempting to install. The required platform version is listed below:

Civil Product Version	MicroStation Version
08.11.09.493	08.11.09.397+
08.11.09.674	08.11.09.578+
08.11.09.722	08.11.09.608+
08.11.09.788	08.11.09.654+

These MicroStation versions can be downloaded from our Software Fulfillment website. You will find them listed as a prerequisite for the civil products.

Error Message Installing SS3/SS4 Civil Product: "A supported version of MicroStation must be installed..."

Phil Chouinard — Thu, 01 Jan 2015 12:48:45 GMT

Revision 10 posted to OpenRoads | OpenSite Wiki by Phil Chouinard on 1/1/2015 12:48:45 PM

Product(s):	InRoads, MX, GEOPAK
Version(s):	08.11.09+
Area:	Basic Settings
Original Author:	Jacquelyn Pettus, Bentley Technical Support Group

Problem:

Solution:

The SS3 refresh (08.11.09.674) requires a new version of MicroStation - 08.11.09.578.

Likewise, the SS4 product (08.11.09.788) also requires a new version of MicroStation - 08.11.09.654.

These MicroStation versions can be downloaded from our Software Fulfillment website. You will find them listed as a prerequisite for the civil products.

Error Message Installing SS3/SS4 Civil Product: "A supported version of Microstation must be installed..."

Jacquelyn Pettus — Wed, 24 Dec 2014 19:23:04 GMT

Revision 9 posted to OpenRoads | OpenSite Wiki by Jacquelyn Pettus on 12/24/2014 7:23:04 PM

Product(s):	InRoads, MX, GEOPAK
Version(s):	08.11.09+
Area:	Basic Settings
Original Author:	Jacquelyn Pettus, Bentley Technical Support Group

Problem:

Solution:

The SS3 refresh (08.11.09.674) requires a new version of MicroStation - 08.11.09.578.

Likewise, the SS4 product (08.11.09.788) also requires a new version of MicroStation - 08.11.09.654.

These MicroStation versions can be downloaded from our Software Fulfillment website. You will find them listed as a prerequisite for the civil products.

Error Message Installing SS3/SS4 Civil Product: "A supported version of Microstation must be installed..."

Jacquelyn Pettus — Wed, 24 Dec 2014 19:22:35 GMT

Revision 8 posted to OpenRoads | OpenSite Wiki by Jacquelyn Pettus on 12/24/2014 7:22:35 PM

Product(s):	InRoads, MX, GEOPAK
Version(s):	08.11.09+
Area:	Basic Settings
Original Author:	Jacquelyn Pettus, Bentley Technical Support Group

Problem:

Solution:

The SS3 refresh (08.11.09.674) requires a new version of MicroStation - 08.11.09.578.

Likewise the SS4 product (08.11.09.788) also requires a new version of MicroStation - 08.11.09.654.

These MicroStation versions can be downloaded from our Software Fulfillment website. You will find them listed as a prerequisite for the civil products.

Error Message Installing SS3/SS4 Civil Product: "A supported version of Microstation must be installed..."

Jacquelyn Pettus — Wed, 24 Dec 2014 19:21:12 GMT

Revision 7 posted to OpenRoads | OpenSite Wiki by Jacquelyn Pettus on 12/24/2014 7:21:12 PM

Product(s):	InRoads, MX, GEOPAK
Version(s):	08.11.09+
Area:	Basic Settings
Original Author:	Jacquelyn Pettus, Bentley Technical Support Group

Problem:

The following error message is returned when attempting to install InRoads/GEOPAK/MX SS3/SS4 refresh: "A supported version of Microstation must be installed before continuing this installation. Please read the InRoads SELECTseries 3/InRoads SELECTseries 4 requirements for this version."

Solution:

The SS3 refresh (08.11.09.674) requires a new version of MicroStation - 08.11.09.578.

Likewise the SS4 product (08.11.09.788) also requires a new version of MicroStation - 08.11.09.654.

These MicroStation versions can be downloaded from our Software Fulfillment website. You will find them listed as a prerequisite for the civil products.

Error Message Installing SS3 Refresh: "A supported version of Microstation must be installed..."

Jacquelyn Pettus — Tue, 14 Oct 2014 17:40:57 GMT

Revision 6 posted to OpenRoads | OpenSite Wiki by Jacquelyn Pettus on 10/14/2014 5:40:57 PM

Product(s):	InRoads, MX, GEOPAK
Version(s):	08.11.09+
Area:	Basic Settings
Original Author:	Jacquelyn Pettus, Bentley Technical Support Group

Problem:

Error message is returned when attempting to install InRoads/GEOPAK/MX SS3 refresh: "A supported version of Microstation must be installed before continuing this installation. Please read the InRoads SELECTseries 3 requirements for this version."

Solution:

The SS3 refresh (08.11.09.674) requires a new version of MicroStation - 08.11.09.578.

This version can be downloaded from our Software Fulfillment website. You will find it listed as a prerequisite for the civil products.

Error Message Installing SS3 Refresh: "A supported version of Microstation must be installed..."

Jacquelyn Pettus — Thu, 17 Jul 2014 18:46:00 GMT

Revision 5 posted to OpenRoads | OpenSite Wiki by Jacquelyn Pettus on 7/17/2014 6:46:00 PM


	Applies To

	Product(s):	InRoads, MX, GEOPAK
	Version(s):	08.11.09.674
	Environment:	N/A
	Area:	Installation
	Subarea:
	Original Author:	Jacquelyn Pettus, Bentley Technical Support Group

Problem:

Solution:

The SS3 refresh (08.11.09.674) requires a new version of MicroStation - 08.11.09.578.

This version can be downloaded from our Software Fulfillment website. You will find it listed as a prerequisite for the civil products.

Error Message Installing SS3 Refresh: "A supported version of Microstation must be installed..."

Jacquelyn Pettus — Wed, 18 Jun 2014 22:25:40 GMT

Revision 4 posted to OpenRoads | OpenSite Wiki by Jacquelyn Pettus on 6/18/2014 10:25:40 PM


	Applies To

	Product(s):	InRoads, MX, GEOPAK
	Version(s):	08.11.09.674
	Environment:	N/A
	Area:	Installation
	Subarea:
	Original Author:	Jacquelyn Pettus, Bentley Technical Support Group

Problem:

Solution:

The SS3 refresh (08.11.09.674) requires a new version of MicroStation - 08.11.09.578.

This version can be downloaded from our SELECTservices website. You will find it listed as a prerequisite for the civil products.

Error Message Installing SS3 Refresh: "A supported version of Microstation must be installed..."

Jacquelyn Pettus — Wed, 18 Jun 2014 22:24:52 GMT

Revision 3 posted to OpenRoads | OpenSite Wiki by Jacquelyn Pettus on 6/18/2014 10:24:52 PM


	Applies To

	Product(s):	InRoads, MX, GEOPAK
	Version(s):	08.11.09.674
	Environment:	N/A
	Area:	Installation
	Subarea:
	Original Author:	Jacquelyn Pettus, Bentley Technical Support Group

Problem:

Solution:

The SS3 refresh (08.11.09.674) requires a new version of MicroStation - 08.11.09.578.

This version can be downloaded from our SELECTservices website. You will find it listed as a prerequisite for the civil products.

Error Message Installing SS3 Refresh: "A supported version of Microstation must be installed..."

Jacquelyn Pettus — Thu, 13 Mar 2014 18:30:56 GMT

Revision 2 posted to OpenRoads | OpenSite Wiki by Jacquelyn Pettus on 3/13/2014 6:30:56 PM


	Applies To

	Product(s):	InRoads, MX, GEOPAK
	Version(s):	08.11.09.674
	Environment:	N/A
	Area:	Installation
	Subarea:
	Original Author:	Jacquelyn Pettus, Bentley Technical Support Group

Problem:

Solution:

The SS3 refresh (08.11.09.674) requires a new version of MicroStation - 08.11.09.578.

This version can be downloaded from our SELECTservices website. You will find it listed as a prerequisite for the civil products.

Error Message Installing SS3

Jacquelyn Pettus — Thu, 13 Mar 2014 18:30:06 GMT

Revision 1 posted to OpenRoads | OpenSite Wiki by Jacquelyn Pettus on 3/13/2014 6:30:06 PM


	Applies To

	Product(s):	InRoads, MX, GEOPAK
	Version(s):	08.11.09.674
	Environment:	N/A
	Area:	Installation
	Subarea:
	Original Author:	Jacquelyn Pettus, Bentley Technical Support Group

Problem:

Solution:

The SS3 refresh (08.11.09.674) requires a new version of MicroStation - 08.11.09.578.

This version can be downloaded from our SELECTservices website. You will find it listed as a prerequisite for the civil products.