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OpenRoads | OpenSite Wiki Error 339 occurs whenever MX Road is launched
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     Questions about this article, topic, or product? Click here. 

    Error 339 occurs whenever MX Road is launched

    Applies To 
    Product(s): Bentley MXROAD
    Version(s): MXROAD V8i
    Environment:  N/A
    Area:  Installation
    Subarea:  N/A
    Original Author: Purva Lakde. Product Advantage Group

     

    Problem Description:

    Run the MXRoad software results in the following Error.

     


     

     

    Explanation:

    This error message occurs due to incomplete installation of Prerequisites because of insufficient windows permissions.

     

    Solution:

    As this is incomplete installation so it would be advisable to firstly Run MXRoad as full administrator rights, right click on MXRoad shortcut and select Run as administrator to attempt to force through the registration of the missing components.

     

    If still issue persists then please refer the following:

     

    1. Get a full rights or access of your system or Login as Full Administrator.

    2.. Disable User Account Control (UAC) ( Go to control panel > User Accounts > Change User Account Control Settings. To turn off UAC, move the slider to the Never notify position, and then click OK. If you're prompted for an administrator password or confirmation, type the password or provide confirmation. You will need to restart your computer for UAC to be turned off.

    3. Uninstall the application both prerequisites and MXRoad.

    4. Reinstall prerequisites and MXRoad.

     

    Note: Make sure the Antivirus should be disabled while reinstallation.

     

    Please let me know if you have any questions on the same.

    • Error 339
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    • Purva Lakde Created by Bentley Colleague Purva Lakde
    • When: Wed, Jan 13 2016 7:59 AM
    • Revisions: 1
    • Comments: 0
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