Error 339 occurs whenever MX Road is launched

Purva Lakde — Wed, 13 Jan 2016 12:59:31 GMT

Current Revision posted to OpenRoads | OpenSite Wiki by Purva Lakde on 1/13/2016 12:59:31 PM

Applies To

	Product(s):	Bentley MXROAD
	Version(s):	MXROAD V8i
	Environment:	N/A
	Area:	Installation
	Subarea:	N/A
	Original Author:	Purva Lakde. Product Advantage Group

Problem Description:

Run the MXRoad software results in the following Error.

Explanation:

This error message occurs due to incomplete installation of Prerequisites because of insufficient windows permissions.

Solution:

As this is incomplete installation so it would be advisable to firstly Run MXRoad as full administrator rights, right click on MXRoad shortcut and select Run as administrator to attempt to force through the registration of the missing components.

If still issue persists then please refer the following:

1. Get a full rights or access of your system or Login as Full Administrator.

2.. Disable User Account Control (UAC) ( Go to control panel > User Accounts > Change User Account Control Settings. To turn off UAC, move the slider to the Never notify position, and then click OK. If you're prompted for an administrator password or confirmation, type the password or provide confirmation. You will need to restart your computer for UAC to be turned off.

3. Uninstall the application both prerequisites and MXRoad.

4. Reinstall prerequisites and MXRoad.

Note: Make sure the Antivirus should be disabled while reinstallation.

Please let me know if you have any questions on the same.

Tags: Error 339